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Frequently Asked Questions

Our FAQ page provides answers to common questions and concerns about selling your gold, so you can feel confident and informed throughout the process.

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© GLD Trading Ltd

71-75 Shelton Street

London

WC2H 9JQ

 

Company Registration Number 14829262

 

info@thegoldspot.co.uk

 

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*On acceptance of our Offer and receipt of your bank account information, we guarantee to send your payment within 1 hour. 

 

†We guarantee to match any offer from another online buyer of scrap gold. We require in writing, the higher offer, including the date, weight, and metal grades. It's important to note that gold prices change daily, so our price guarantee will be adjusted to account for the variation in gold prices between the date of your written offer and the current gold rate. The offers must have been made within the past 30 days. Please be aware that this guarantee applies exclusively to offers for scrap precious metals.

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‡Our pre-paid special delivery envelopes are insured by Royal Mail for up to £750.00 whilst in transit. If you think your items are worth more than £750.00, YOU will need to pay for additional insurance before sending your items to us. 

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